Cookie Policy

I. General

Our website, https://charlotte-helsen.com (hereinafter “Website“), uses cookies and other related technologies. (Hereafter, all techniques will be referred to as “cookies” for convenience). Cookies are also placed by third parties engaged by us. In the following document we inform you about the use of cookies on our website.

II. Cookies - Script - Web Beacon

A cookie is a simple small file that is sent with the pages of this website and stored by your browser on the hard drive of your computer or other device. The information stored therein can be sent back to our servers or those of the relevant third parties on your next visit.

A script is a piece of programming code used to make our website function properly and interactively. This code is executed on our server or on your device.

A web beacon (also called a pixel tag) is a small, invisible piece of text or image on a website that is used to track traffic on a website. To do this, web beacons store various pieces of information about you.

III. Cookies on this Website

  1. Technical or functional cookies
    Some cookies ensure that certain parts of the Website work properly and that your user preferences remain known. By placing functional cookies we make it easier for you to visit our website. This way, for example, you do not have to enter the same information each time you visit our website and it is possible, among other things, that the items in your shopping basket are saved until you have paid.
  2. Marketing/Tracking cookies
    Marketing/Tracking cookies are cookies or any other form of local storage, which are used to create user profiles for the purpose of showing advertisements or tracking the user on this or different websites for similar marketing purposes.
  3. Social media buttons
    Our Website includes Facebook, WhatsApp and Instagram buttons to promote (e.g. “like”, “pin”) or share (e.g. “tweet”) web pages on social networks such as Facebook, WhatsApp and Instagram. These buttons work through pieces of code that originate from Facebook, WhatsApp and Instagram themselves. Cookies are placed by means of this code. The social media buttons can also store and process certain data, so that personalised advertisements can be shown to you.
    Read the privacy statements of these parties (which may change regularly) to know what they do with your (personal) data that they process via these cookies. The information they collect is anonymised as much as possible. Facebook, WhatsApp and Instagram are based in the United States.
  4. Statistical cookies
    Because statistics are collected anonymously, we are not required to ask your permission to place these cookies.

IV. Cookies Used

  1. Technical and functional cookies
  2. Marketing/Tracking cookies
  3. Social media buttons
  4. Statistical cookies

V. Consent

When you visit our website for the first time, we show a pop-up with an explanation about cookies. Once you click on ‘Save Preferences’, you give us permission to use the categories of cookies and plugins selected in the pop-up and described in the Cookie Policy. You can disable cookies through your browser, but please note that our site may not work optimally.

VI. Enabling, disabling and deleting cookies

Through your internet browser you can automatically or manually delete cookies. You can also indicate that certain cookies should not be placed. Another possibility is to set your internet browser in such a way that you receive a message when a cookie is placed. More information on these possibilities can be found in the instructions of the Help function of your browser. We would like to point out that our website may not work optimally if all cookies are disabled. If you do delete cookies in your browser, they will be placed again upon your consent when you visit our sites again.

VII. Privacy

Please refer to our Privacy Policy on our website for further information on the processing of your data.

VIII. Contact

For questions and/or comments regarding our Cookie Policy and this statement, you can contact us by email at the following address: info@charlotte-helsen.com.

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